NIC functions under an extensive umbrella of core values, based on Integrity Honesty and Fairness in all its dealings. The purpose of the policy is to drive strategic planning, and help set expectations and performance objectives and to promote ethical and responsible decision-making. These values may be summarized as follows:
• At NIC, no aspect is more important then the health & safety of people. Our customer needs are met in harmony with considering all the safety & environmental protection requirements. Our policy is Safety first.
• To achieve sustained, profitable growth by providing services which consistently satisfy the needs and expectations of its client
• To fulfill our obligations to our owners, customers, partners and employees
• To be socially responsible, contributing to the progress of the community
• To have integrity in all its dealings.
• To ensure compliance with relevant statutory, technical and safety requirements
• To endeavor, at all times, to maximize customer satisfaction with the services provided by the company.
• To achieve and maintain a level of service and performance that enhances the company’s reputation with customers.
• Ensure Accountability&Create Transparency.
• Streamline new staff orientation.
• Understand the expectations & challenges
• Excelling in our operations
• Committed to achieving success for our customers
This level of quality is achieved through the adoption of a system of procedures that demonstrate the competence of the company to existing and potential clients as well as auditing authorities. Achievement of this policy involves all staff, who are individually and collectively responsible for the quality of their work, resulting in continually improving quality and the working environment for all. This policy is provided and explained to each employee by the company Directors.
